Jigra Classes Privacy Policy
Introduction
Welcome to Jigra! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our app, including our online live classes, tests, assessments, and other educational services.
1. Information We Collect
Personal Information:
- When you register on our platform, we collect personal information such as your name, email address, phone number, and other relevant details.
- Payment information is processed by Razorpay. We do not store your payment details on our servers.
Usage Data:
- We collect information on how you use our platform, including the pages you visit, the features you use, and the time spent on our site.
Device Information:
- We collect information about the device you use to access our services, including the device type, operating system, browser type, and IP address.
2. How We Use Your Information
To Provide and Improve Our Services:
- To offer you the best live classes, tests, assessments, and other educational content.
- To improve our platform based on your feedback and usage patterns.
To Communicate with You:
- To send you updates, notifications, and other information related to your use of our services.
- To respond to your inquiries and provide support.
For Security and Fraud Prevention:
- To protect against unauthorized access and ensure the security of our services.
3. Data Sharing and Disclosure
Third-Party Service Providers:
- We use Razorpay for payment processing. They will have access to your payment information to process transactions.
- We do not share your personal information with any other third parties without your consent.
Legal Requirements:
- We may disclose your information if required by law or in response to valid requests by public authorities.
4. Security of Your Information
We take the security of your personal information seriously and use reasonable administrative, physical, and technical safeguards to protect it. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Privacy Rights
Access and Correction:
- You can access and update your personal information through your account settings on our platform.
Deletion:
- You may request the deletion of your personal information by contacting our support team.
6. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: jigraclasses@gmail.com
- Phone: 9829216516
By using our services, you agree to the terms of this Privacy Policy.