Jigra provides online live classes, tests, assessments, and other educational resources delivered by the best faculty. Our platform is accessible via our website and app.
To register, visit our website or download our app, and create an account by providing the necessary details such as your name, email address, and phone number.
We use Razorpay for payment processing. Your payment details are not stored on our servers and are securely processed by Razorpay.
No, we do not store your password. This information is known only to you. Make sure to keep your password secure and do not share it with anyone.
After logging into your account, you can access your classes and assessments through the dashboard on our website or app.
You can update your personal information by logging into your account and navigating to the account settings.
If you forget your password, click on the "Forgot Password" link on the login page. Follow the instructions to reset your password via email.
You can contact our customer support team via email at jigraclasses@gmail.com or by calling us at 9829216516 . Our support team is available from 9 AM to 6 PM, Monday to Friday. We are closed on Saturdays and Sundays.
We use your personal information to provide and improve our services, communicate with you, and ensure the security of our platform. For more details, please refer to our Privacy Policy.
Yes, you can request the deletion of your account by contacting our support team. Once your request is processed, your personal information will be deleted from our records.
Yes, our services are not intended for children under the age of 13. We do not knowingly collect personal information from users under 13 years of age.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform. It is advised to review the Privacy Policy periodically.
We welcome your feedback! You can provide feedback through the "Complain & Feedback" section in your account or by contacting our support team.
If you encounter a technical issue, please contact our support team for assistance. Provide as much detail as possible about the issue so we can resolve it quickly.
You can access the Leaderboard and Community Forum from the dashboard after logging into your account. These features allow you to interact with classmates and view your rankings.
Quizzes and challenges are designed to test your knowledge and skills. You can compete with classmates, and top rankers can win scholarships. Detailed descriptions of these features can be found in the relevant sections of our platform.
Yes, you can download course materials from the "My Downloads" section in your account.
Your test and assessment results will be available in the "Course Analytics" section of your account, providing detailed insights into your performance.  
If you need to transfer to a different course, please contact our support team for assistance. We will guide you through the process.
You will receive notifications about classes, assessments, and other important updates via email and through the notification section in your account. Make sure your contact details are up to date. For any other questions or further assistance, feel free to reach out to us at jigraclasses@gmail.com or call us at  Phone Number - 9829216516
To participate in live classes, log in to your account and navigate to the "Live Classes" section. Here, you will find the schedule and links to join your classes.  
If you miss a live class, you can access the recorded session later in the "My Library" section. Recordings are usually available within 24 hours after the class.
Preparation materials and guidelines are provided in the course modules. You can also participate in practice quizzes and challenges to enhance your readiness.
Yes, you can interact with your instructors during live classes through the chat feature. Feel free to ask questions and participate in discussions.
Scholarships are awarded based on your performance in quizzes and challenges. Top rankers are notified and provided with details on how to claim their scholarships.
If you face technical issues during a live class, try refreshing your browser or app. If the issue persists, contact our support team for immediate assistance.
Yes, you can request a demo by contacting our support team. We will arrange a session to help you understand how our platform works and the benefits it offers.
To join the Community Forum, log in to your account and navigate to the "Community Forum" section. Here, you can participate in discussions, ask questions, and connect with other students.
The Leaderboard allows you to see your ranking compared to other students. It motivates you to perform better and provides recognition for your achievements.
Your progress is tracked through the "Course Analytics" section in your account. This includes your scores, attendance, completed modules, and overall performance.